British Sign Language (BSL) users are a cultural and linguistic minority who are often overlooked when equality policies are implemented, despite there being specific laws in place. Consequently, it is likely that your Deaf staff / patients / students / customers are experiencing discrimination without you realising it - thus, raising the costly risk of litigation. It is important for you to have legally trained educators who are fully conversant with current equality and discrimination laws. With legal compliance training and deaf awareness training you can fully understand your obligations and come to recognise what non-compliance looks like. We help you to understand the problems that Deaf people encounter every day. Reduce your risk and raise your profile as a 'Deaf Friendly' organisation - from the board of directors to front-line staff - we've got you covered.
The laws which protect Deaf people are found in many places, and are easy to misinterpret, so it is important to check that your trainer has legal qualifications. Many do not. Not only is Deaf-discrimination very different from disability discrimination, but also - different industry sectors are governed by different regulations containing complex terminology. Our compliance trainers are legally qualified and have a minimum of an LLB. We ensure that you fully understand what Equality Law means for D/deaf people, what 'accessible information' really means and your legal duties and obligations when dealing with Deaf people. Suitable for legal professionals, managers, HR, NHS commissioners, clinicians and all persons with significant control.
How do Deaf people communicate with hearing people? What is rude? What is against the law? What should I do if a Deaf person comes into my workplace? How can Deaf people contact me? Do I have to pay for an interpreter - where do I find one of those? Understand the world from a Deaf person's perspective, see the hurdles that they face every day so that you (and your company ) are no longer one of those hurdles. Our Deaf Awareness sessions give hearing people the confidence they need to make their workplace accessible to the Deaf, give Deaf people faith in your company and give the public confidence that you are a fair and 'equal opportunities' employer. Suitable for all staff at all levels - from the receptionist to the board of directors.